Terms of Service

Last updated: November 8, 2025

1. Introduction

Welcome to Flame Lily Trust ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of our platform, including sponsors, students, administrators, and visitors. Additional terms may apply to specific features or services.

2. Acceptance of Terms

By accessing and using the Service, you accept and agree to be bound by the terms and provision of this agreement. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

3. Description of Service

Flame Lily Trust provides a platform that connects sponsors and donors with educational projects and students in need. Our services include:

  • Project funding and sponsorship opportunities
  • Student sponsorship and support programs
  • Educational content and resources
  • Community engagement and networking
  • Administrative tools for program management

4. User Accounts

4.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Be responsible for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for other reasons we deem necessary to protect our Service or users.

5. Donations and Payments

5.1 Payment Processing

All payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

5.2 Refund Policy

Donations are generally non-refundable. In exceptional circumstances, refunds may be considered on a case-by-case basis. Please contact us to discuss refund requests.

5.3 Tax Considerations

Donations may be tax-deductible. We provide receipts for tax purposes, but we recommend consulting with a tax professional for specific tax advice.

6. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for any fraudulent or unlawful purpose

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Flame Lily Trust and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, or materials included therein.

We do not warrant that the Service will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Flame Lily Trust shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Flame Lily Trust and its officers, directors, employees, and agents from and against any claims, actions, or demands, liabilities, and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from your violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Flame Lily Trust is incorporated, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@flamelilytrust.org

Address: Flame Lily Trust, Operating in USA, UK, Zimbabwe, South Africa